Now that the NRF’s Big Show 2022 has wrapped, here’s my take on the biggest themes, take-aways, observations, and sources of inspiration from the show. This year’s conference – one of the largest retail conferences of its kind – was once again defined by the pandemic. Over the course of the three days, I and other attendees could see the […]
Shopping on social media platforms like Instagram and TikTok is expected to grow exponentially over the next few years. As a tool that facilitates the integration of buying and selling into the fabric of everyday life while helping brands foster community and connection, its growth is not surprising. Accenture recently issued a report called “Why […]
In its future-looking video on omnichannel retail in 2030, McKinsey highlights several anticipated trends for the retail industry: Omnichannel shopping in 2030 will be “phygital” and will no longer have separate physical worlds and digital worlds, but rather one fully interconnected one. Going into a brick-and-mortar store in 2030 will be fully integrated, with social […]